Q: What is the difference between an Optician and an Optometrist
The term 'optician' covers all types of opticians: ophthalmic, dispensing and manufacturing.
Ophthalmic opticians are now known as an optometrists. They are qualified to examine eyes, identify disease, prescribe & fit prescription glasses and contact lenses and have to be on an official register.
A dispensing optician is qualified to fit prescription glasses. If the have done additional qualifications they be able to fit contact lenses and is then a contact lens opticians.
A manufacturing optician makes the prescription glasses but doesn't usually work with the general public to fit them.
Q: Are all Specs Express Opticians staff qualified?
At Specs Express we have a range of qualified and very experienced staff including
Opticians Anil Soni & Warren Soni
Dispensing Optician Neera Soni
Manager Steve Harrison with over optical retail & technical 12 years experience
Student dispensing optician Lottie Hough
Receptionist Lorna Shaw with 10 years+ experience
Dispensers with 20 years combined experience Maureen Daniels & Stephanie Walker
Q: How often should i have my eyes examined?
On the whole most people have an eye examination every 2 years. Our optician may want to see you more regularly if he feels it necessary. There are a number of situations where a test is required every year.
1- Diabetic Patients 2- Patients with Glaucoma 3- Patients over 40 with a direct member of the family with glaucoma 4- Patients over the age of 70.
Q: How much is an eye examination?
A: Our private eye examination is £25.00. We offer an enhanced eye examination for £40 this includes photographs of the back of the eye and further screening for other conditions.
The NHS provide a free eye examination for the following people: 1- Under 16’s 2- Over 60 3- NHS Medical exemption card (working family tax credit) 4- Anyone or their partner receiving income support, income based job seekers allowance or income related support allowance
Q: Do we do colour vision tests?
Yes we do.All colour vision testing is part of the regular eye examination.
Q: What if I'm not happy with my glasses?
Our team of qualified and experienced staff will everything possible to ensure that your spectacles are suitable.
On the very rare occasion that there are any problems with the spectacles we will always put the problem right.
Our aim is to make sure that you have a pair of spectacles that you are extremely happy to wear.
If we need to recheck prescriptions or change lenses this is very often done as part of the aftercare service.
Q: Can i return my contact lenses once i have received them?
Unfortunately we can’t offer a refund for contact lenses once purchased for hygiene and safety reasons. They are a non returnable item.
We offer a flexible direct debit contact lens system which can be stopped and started at your convenience so you should never receive lenses that you do not want or need.
Q: Do you accept NHS Spectacle Vouchers?
Yes we accept NHS Spectacle vouchers.
If you would like to find out if you are entitled to you can ask any of our staff to check you eligibility.
Q: How much does it cost for a contact lens examination?
A contact lens examination is £25.00. This cost is for the initial fitting of lenses and then becomes the annual fee for contact lens aftercare.
Q: Can children wear contact lenses?
Yes children can wear contact lenses. It's best to ask our eye-care professionals if you are interested in contact lenses for your children.
Q: Can I wear contact lenses if I have an astigmatism in my prescription?
Yes contact lenses are available for patients with astigmatism. These are called toric lenses. Contact us if you have questions or would like to book an appointment.
Q: Can I wear contact lenses if I have dry eyes?
Yes you can, depending on the severity of the condition. It's best to ask our eye care professionals for advice if you have dry eyes and want to wear contact lenses.
Q: Do you supply coloured contact lenses?
Yes we can supply coloured contact lenses. The colours range from slight colour enhancements to drastic colour changes and are available in both daily and monthly options. Call us or pop in for a chat when we can provide you with more information.
Q: Will you show me how to put my contact lenses in?
Yes. Before you take contact lenses away we will show you how to put them in and take them out so that you are completely happy and confident using the lenses.
If you have a question that we haven't covered here please contact us when we will be pleased to answer any of your questions or queries.
We look forward to hearing from you.